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December 2025

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JUL 27, 2025 Through this blog, I aim to educate and raise awareness about psychology and human factors —topics we all encounter in our daily lives. Our minds are dynamic therefore, it is never too late to learn, and to adapt to the dynamic situation of our world. Let’s strive together for understanding and growth! Who am I? My name is Gayle Arendsz, and I was born and currently reside in Aruba. I hold a Master of Science degree in Cognitive Psychology from Leiden University in the Netherlands. My academic background has given me broad expertise in various areas of psychology, with a specialization in Cognitive Neuropsychology, Cognitive Psychology, and Human Error. I have over 10 years of experience in research and policy advising. During this time, I have worked across various departments within the Government of Aruba, including the Central Bureau of Statistics,

AUG 29, 2025 UNDERSTANDING HOW MISTAKES HAPPEN. In our previous blog post, we introduced the concept of accidents and explored some of their possible causes. In this post, we’ll take a closer look at the different types of human errors, which often play a central role in accidents—especially in complex systems and high-risk environments. What Is a Human Error? James Reason describes human error as “the failure of planned actions to achieve their desired outcomes, without the intervention of some unforeseeable event.” This definition builds on the work of Charles Perrow (1984), emphasizing that many errors are internal in origin—stemming not from unpredictable external events, but from how our minds work. The Two Main Categories of Errors Human errors are typically divided into two broad categories: 1. Skill-Based Slips and Lapses Slips are errors in execution. They occur when actions do not go as intended, often due to